📍 1. Collection of Personal Information
Lotus365 collects information when you use the platform, including:
Registration & identity details (name, email, phone number, date of birth) to create and verify your account.
Financial/payment data (bank account, card details, wallet/UPI info) to process deposits and withdrawals.
Usage data (betting history, transaction logs) to manage your account, payouts, and gaming history.
Technical data (IP address, device/browser information) to secure and optimize the service.
Support interactions (messages, emails, chats) for service quality and dispute resolution.
🛠️ 2. How Your Data Is Used
Your personal data is used for purposes including:
Account and payment management – verifying identity, handling bets and financial transactions.
Security and fraud prevention – detecting suspicious activity and protecting accounts.
Legal and regulatory compliance – verifying age and identity to comply with relevant laws.
Responsible gaming measures – spotting unusual patterns to support safer play.
Marketing (with consent) – sending promotions and updates if you agree.
🔒 3. Data Protection and Security
Lotus365 uses SSL encryption and secure data handling practices to protect personal information.
Only authorized personnel or trusted partners have access to necessary information.
Financial data is handled under strict security standards (e.g., PCI DSS for payment information).
Personal passwords are stored in encrypted/hashed form.
🤝 4. Sharing Your Information
Lotus365 does not sell your personal data to third parties. However, it may share limited data with:
Payment processors (for banking transactions).
Regulators or law enforcement (when required by law).
Responsible gambling partners (with your consent).
These parties are bound by privacy safeguards.
🍪 5. Cookies & Tracking
The platform uses cookies and similar technologies to improve your experience, remember login info, and help secure your account.
You can disable cookies in your browser settings, but this might reduce functionality.
👤 6. Your Data Rights
Users typically have rights such as:
Accessing and correcting personal data stored by the platform.
Requesting deletion of your information (subject to legal retention requirements).
Opting out of marketing communications.
Stopping certain processing of your data.
To exercise these rights, you would contact the support or data protection team.
🚫 7. Children’s Privacy
The service does not collect data from minors. Accounts of users under the legal gambling age (usually 18+) are deleted and blocked if found.
🔄 8. Policy Changes
Lotus365 may update its Privacy Policy from time to time. Continued use of the platform after updates means you accept the revised terms.